Please note that experiences on LWSD scholar laptops might at occasions supply extra resources or closer alignment of software program experiences between teacher and pupil. The Technology Support Desk at Westfield State University is a whole service provider to the campus in support of both lecturers and administration. We are the technology partner for all members of the University group.
- Reach out to us via cellphone or web chat utilizing the hyperlinks beneath, or attempt utilizing our on-line search to answer your query.
- It is synonymous with level three support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting professional level troubleshooting and evaluation strategies.
- Tier I is the initial support degree responsible for primary buyer points.
- ] The premise behind this kind of support is that the client has bought a set number of hours to make use of both per thirty days