Therefore, the 4R model is offered as a guide to public sector managers and consultants to information strutting their organization for digital transformation. Originality/value The model , the prolonged TEF, reveals that organizations nonetheless work towards networks and forms; nonetheless, they are not two distinct ideas anymore; they coexist at different ranges in hybrid types relying on the wants of the organization. Information Technology–enabled e-Governance retailers are being more and more utilized in growing economies to facilitate the delivery of e-Government services. These shops are managed by social entrepreneurs who serve as an middleman between the citizen and the federal government. With social entrepreneurship and stakeholder theories as underpinnings and model validation with knowledge from 232 respondents, the present work means that social entrepreneurs’ satisfaction is derived from a optimistic public image and satisfaction with stakeholders.
- According to Grönlund et al. , for a easy e-service, the needs for knowledge